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YOUR DATA RIGHTS

v88b Privacy Policy: What We Collect and Why

At v88b, we handle your information with straightforward care — what we collect, how we use it, and what controls you have are all set out here. Access to our platform depends on your local law and eligible regions; this policy covers how we manage data for accounts opened through v88b.

  • Account data transparency
  • bKash and Bank Transfer transaction records
  • Your right to review and correct
  • Local law and eligible regions apply
POLICY POSTURE

What This Policy Covers and How We Apply It

This privacy notice explains the categories of personal data v88b collects when you open an account, make a deposit, or contact our support team. When you fund your account through bKash or Bank Transfer, we capture the reference details needed to match your wallet transaction to your account record — we do not store your full bKash PIN or bank login credentials. Account registration data includes the name, email address and mobile number you provide at sign-up. We also collect device identifiers and session data when you browse or play through the platform, which helps us keep your account secure and display the right payment options for your region. Your payment context — whether you use bKash, Bank Transfer, or another supported method — is logged against your transaction history so you can review every deposit and withdrawal from your account page. We do not sell your personal data to third parties. Where we share data with payment processors or identity verification services, we do so only to complete the transaction or comply with a legal obligation. The legal basis and retention periods for each data category are detailed in the sections below. Availability of this service depends on your local law and the eligible regions we operate in.

  • bKash wallet reference

  • Bank Transfer receipt detail

  • Account registration record

  • Session and device data

  • Transaction history log

POLICY SCOPE

Where This Policy Applies

  • Account Access

    This policy covers all data processed when you create or use a v88b account, including login events, account settings changes and identity verification steps shown in your account area. It applies for as long as your account remains open.

  • Transactions

    Deposit and withdrawal records — including bKash wallet references and Bank Transfer receipts — fall within this policy. We retain transaction data to match payments to your account and to satisfy any record-keeping obligation that applies to our operations.

  • Site Content and Browsing

    Session cookies and browsing behaviour collected while you navigate the lobby, game pages or support sections are covered here. We use this data to keep the platform functional and to show you content relevant to your region and account status.

  • Third-Party Services

    Links to external payment processors, game studios or identity check services are outside the scope of this policy once you leave our platform. Each third party operates under its own privacy terms; we recommend reviewing those separately before sharing information with them.

YOUR ACCOUNT CHOICES

Practical Steps You Can Take Under This Policy

You have clear, actionable choices over the personal data we hold. Reviewing your account page shows the registration details currently on file — your name, mobile number and email address. If any detail is incorrect, you can update most fields directly from the account settings screen; for changes that require identity verification, the instructions shown on that screen walk you through the steps. Transaction records — every bKash deposit reference and Bank Transfer receipt linked to your account — are listed in the transaction history section and available to review at any time. Where a record looks unfamiliar, raising a question through our support route is the fastest way to get it checked. You can also ask us what data categories we hold about you, request a correction where something is wrong, or ask us to close your account if you no longer wish to use the platform. Each of these requests is handled through the contact paths described in the support section of this policy. Response timelines depend on the complexity of the request and any legal obligations that apply.

  • Review Your Records

    Open the transaction history section in your account to see every deposit and withdrawal logged against your wallet. bKash and Bank Transfer references appear with their reference numbers and dates.

  • Correct Account Details

    Account registration fields can be updated from the settings screen. Identity-verified details require you to follow the verification steps shown there; we do not change those fields without confirmation.

  • Ask a Data Question

    If you want to know exactly what data categories we hold, or why a particular record exists, send your question through the support contact path below. Include your registered mobile number so we can locate your account quickly.

  • Request Account Closure

    To close your account and ask us to delete your data where permitted by law, contact support directly. Some records — particularly transaction logs — may be retained for the period required by applicable legal obligations.

CONTACT THIS POLICY

How to Reach Us About Privacy Matters

  • Live Chat

    The live chat icon in the bottom corner of any page connects you to our support team. Use this route to ask about a specific transaction record, a data correction or a general privacy question tied to your account.

  • Email Support

    For written privacy requests — data reviews, correction requests or account closure — email us through the address published in the contact section of the site. Provide your registered mobile number so we can locate your account record.

  • Account Help Section

    The help section inside your signed-in account area lists the current published support routes and any relevant policy references. Check there first for account-specific steps before raising a wider request.

DATA HANDLING STANDARDS

How v88b Manages Your Information

  • Cookie and Session Data

    We use session cookies to keep your login active and preference cookies to remember your payment method selection. You can adjust cookie settings through your browser; turning off preference cookies may affect how payment options display on your account page.

  • Account Security Practices

    Account access is protected through the credential and verification steps shown at login. We do not store bKash PINs or bank passwords. If you suspect unauthorised access to your account, contact support through the live chat route immediately.

  • Data Retention

    Registration and transaction data is retained for as long as your account is active and for any additional period required by the legal obligations that apply to our operations. When those periods expire, data is deleted or anonymised according to our internal schedule.

  • Policy Updates

    When this policy changes, we update the version date shown at the top of this page. Continuing to use your account after a policy update means you have had the opportunity to review the revised terms. We recommend checking this page periodically.

PRIVACY FAQ

Common Questions About This Privacy Policy

What personal data does v88b collect when I open an account?

We collect the name, mobile number and email address you enter at registration. When you make a deposit through bKash or Bank Transfer, we also record the transaction reference needed to match that payment to your account. Device and session data is captured while you use the platform.

Can I see the transaction records linked to my account?

Yes. Open the transaction history section in your signed-in account area to view every deposit and withdrawal record, including bKash wallet references and Bank Transfer receipt details. Records are listed with dates and reference numbers so you can cross-check them.

Does v88b share my data with third parties?

We share data only with payment processors and identity verification services where it is necessary to complete a transaction or meet a legal obligation. We do not sell your personal data. Each third party we work with is subject to its own privacy terms.

How do I correct an error in my account registration details?

Most fields can be updated from the account settings screen after you log in. Details that require identity verification follow the steps shown on that screen. For anything you cannot change directly, contact support through live chat or the email address published on the site.

How long does v88b keep my data after I close my account?

Transaction records and identity-verified details may be retained for the period required by applicable legal obligations, even after account closure. Once that retention period ends, data is deleted or anonymised. Contact support if you need details specific to your account.

Does this privacy policy apply to me in Bangladesh?

This policy applies to accounts opened through v88b. Access to the platform and the handling of your data both depend on your local law and the eligible regions we operate in. If you have a question about how your location affects your data rights, contact our support team directly.